MountVacation Reviews

MountVacation has an overall rating of 4.3 based on 25 reviews. Customer feedback on MountVacation is mixed: MountVacation reviewers highlight positive aspects like wide range of vacation options, user-friendly website, competitive pricing, and excellent customer service, which strongly appeal to families, couples, and adventure seekers. However, MountVacation is often criticized for its limited availability during peak seasons, occasional booking errors, lack of detailed property descriptions, and slow response times.

4.3/5.0

25 reviews

5 Stars

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All MountVacation Reviews (25)
Isaiah
February 16, 2023
"Absolutely Outstanding"
I've booked my apartment and ski pass in Puy St Vincent through Mount Vacation around seven times now. Each experience has been smooth sailing, offering great value and top-notch service. I can't recommend them enough to anyone looking to use what they offer. A truly satisfied customer, Julian Taylor.
ElsieLewis
January 05, 2023
"Host Canceled My Reservation"
I found the booking process to be straightforward and the site quite easy to navigate. But I gotta say, I was really let down by how our reservation got canceled out of the blue, with no explanation. It wasn't until I reached out to Mount Vacation on 3/1/23 that I learned the host had pulled the plug on our booking.
heather_ann_83
December 12, 2022
"Awesome bargains"
Came across some sweet deals for a place to stay here, while other booking platforms had everything either fully booked or way too pricey.
bprice0127
October 12, 2022
"Simple Booking Process"
Booking is a breeze, and the prices are fantastic. This marks our fourth time using Mountvacation, and we've learned to pay close attention to the detailed descriptions of the places (like the number and kind of beds, balcony, how far it is from the village, etc.), instead of relying solely on the pictures, which can be a bit standard. Still, we've had an awesome holiday experience with them every time!
Billie.Martin
September 13, 2022
"Fantastic reservation process"
Fantastic reservation process - here we go again! We've used this website many times, and it’s consistently fast, effective, and simple to use. Thanks a bunch! Can’t wait for our upcoming trip!
sadlion673
August 12, 2022
"Satisfied Shopper"
Booking with mountvacation was super easy and fast for me. I had a bunch of questions, and they were answered promptly through the online chat. This is my fourth time using this service, and they always manage to impress.
redrabbit863
July 21, 2022
"The go-to place for holiday planning..."
This is definitely our go-to place when we’re searching for trips in that region (Slovenia/Austria/Croatia)!
- Made the reservation in English
- Awesome website
- Team was fast to respond to inquiries and offer options
VanessaTurner
May 13, 2022
"A Tranquil Spot with Some Letdowns"
This location is nestled in a serene and lovely environment, and the thermal baths are quite nice. However, the service from the staff left a lot to be desired; they weren't very welcoming or accommodating, and their language skills were lacking. The food quality was also subpar; the buffet that was included didn’t even offer tap water. Additionally, the cleanliness of the rooms didn’t meet what you’d expect from a four-star place. All in all, it was an acceptable visit, but it certainly didn’t live up to four-star standards.
yellowbutterfly632
February 02, 2022
"Avoid booking with this company..."
I really can't recommend MountVacation for your bookings. Their customer support is just terrible. We secured an apartment and got a reservation number, but then we were informed shortly after that our booking was cancelled because the apartment was no longer up for grabs. Why was it listed as available on their site in the first place? I attempted to call their contact number, but it’s out of service. When I brought this up in an email, instead of fixing the issue, they just told me to send it through email or use their chat option. Honestly, I’m feeling pretty skeptical about this company now.
Jon.Bennett
September 29, 2020
"Sotelia Hotel at Terme Olimia"
Booking was a breeze. The rates are reasonable and cheaper than going through the hotel directly. However, I didn’t get a reply to my email question.
Herminia.Nguyen
March 23, 2020
"Always Amazing!"
The service from MountVacation was, as usual, absolutely fantastic! Your crew kept us informed with daily updates and offered excellent advice and suggestions. We couldn't have hoped for better assistance. Kudos to you all!

As we gear up for 2021, we’ll definitely be booking both our holidays through you, just like we always do. The true measure of any business is how they handle tough situations. This whole Covid-19 mess wasn’t your fault, but you and your team have truly shone in how you’ve managed it.
Marian.Black
February 22, 2020
"Smooth Booking Experience"
The whole booking experience and the management were spot on, fast, and straightforward. Fingers crossed our stay turns out to be just as great!
apagan928
June 28, 2019
"Great service and follow-up!"
I had a fantastic experience with their friendly service and the way they followed up when I ran into an issue with my reservation. I’ll definitely be using Mountvacation again and wouldn’t hesitate to recommend them to others.
hhildam0624
April 26, 2019
"Top-notch guidance for an awesome trip!"
I began to learn more about MountVacantion and its unique offerings, thanks to Dejan, who is a real expert. He’s got tons of experience when it comes to the mountain areas in France, Italy, Austria, and beyond. He knows all the regions inside out, including their pros and cons. He’s got the lowdown on what activities are available in each spot. Whenever you’re faced with choices about where to go, what to do, or which level fits your needs and wants, having a pro’s advice is invaluable. That’s why I really appreciate the MountVacantion team’s insights!
bluebird748
April 17, 2019
"Highly Suggested"
Using it was a breeze, the rates are fantastic, and their customer support through online chat is super quick. I would totally suggest their services.

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